Q: When will I receive my subscription or back issues?
A: When payment has been debited delivery should be within a
maximum of 21 days.
maximum of 21 days.
Q: Do I have to subscribe again after my first payment?
A: No, payments will continue to be taken until you request that your
subscription is cancelled.
subscription is cancelled.
Q: I want to cancel, what do I need to do?
A: You can write, phone or email us to let us know you wish to cancel your
subscription. We require 28 days’ notice, and request that any remaining
credit be used up.
subscription. We require 28 days’ notice, and request that any remaining
credit be used up.
Q: My magazines or free gifts were damaged when they very
delivered, what do I need to do?
delivered, what do I need to do?
A: If you are a subscriber, please could you inform us of your
subscriber code and we can send a replacement. You may be
required to return the damaged item to us using our freepost
address. If you do not subscribe please return your copy to your
newsagent for a replacement.
subscriber code and we can send a replacement. You may be
required to return the damaged item to us using our freepost
address. If you do not subscribe please return your copy to your
newsagent for a replacement.
Q: I have submitted two orders online but I only want one.
What do I need to do?
What do I need to do?
A: As long as the subscriptions were in the same name one of
them will be automatically discarded.
them will be automatically discarded.
